Privacy Policy

DESMEX DE MEXICO S.A. DE C.V. complies with applicable data protection regulations and informs users that personal data collected through the website www.desmex.com is processed and stored in secure, automated systems related to account creation, online purchases, and website navigation.
The collection and processing of personal data are intended to maintain the business relationship and to provide services such as information, training, consulting, and other activities related to DESMEX DE MEXICO S.A. DE C.V.

Personal data will only be shared with third parties when necessary to fulfill the purposes described above. DESMEX DE MEXICO S.A. DE C.V. implements appropriate measures to ensure the security, integrity, and confidentiality of personal data, in accordance with applicable data protection laws.

Users may exercise their rights to access, correct, update, or delete their personal data at any time by contacting us via email at atencion@desmex.com or at the following address: BLVD. JOSÉ MARÍA MORELOS #3649, COL. PURÍSIMA DE JEREZ, LEÓN, GTO., MÉXICO, C.P. 37290.

Users are responsible for ensuring that the information they provide is accurate and up to date, and agree to notify DESMEX DE MEXICO S.A. DE C.V. of any changes.

Purpose of Data Processing

Personal data collected through www.desmex.com may be used for the following purposes:

Personal data collected through www.desmex.com may be used for the following purposes:

  1. To manage and maintain contractual relationships related to products and services offered by DESMEX DE MEXICO S.A. DE C.V. To provide customer support, information, and service improvements
  2. To process requests submitted through website forms
  3. To send newsletters and promotional communications related to our products, services, and industry.

Users may opt out of receiving marketing communications at any time by sending an email to the address listed above. Please note that certain required fields must be completed in order to process requests or provide services.

Data Retention

Personal data will be retained for as long as the business relationship is active or until the user requests deletion, and for any additional period required to comply with legal obligations.

Legal Basis for Processing

The processing of personal data is based on:

  1. The user’s request for information, services, or product purchases.
  2. The user’s consent, freely given, specific, informed, and unambiguous, as indicated by accepting this Privacy Policy or taking clear affirmative actions (such as completing a form or making a purchase)

En caso de que no nos facilites tus datos o lo hagas de forma errónea o incompleta, no podremos atender tu solicitud, resultando del todo imposible proporcionarte la información solicitada o llevar a cabo la contratación de los servicios y/o compra de productos.

Data Sharing

Personal data will not be shared with third parties outside DESMEX DE MEXICO S.A. DE C.V., except where required by law. Data may be disclosed to authorities when necessary for legal compliance, public security, or official investigations.

Intellectual Property Rights
All content on www.desmex.com, including but not limited to text, images, software, and other materials, is the property of DESMEX DE MEXICO S.A. DE C.V. and is protected by applicable intellectual and industrial property laws.
Any reproduction, distribution, or use beyond personal, non-commercial purposes requires prior written authorization.

Software Use
Users must respect any third-party software made available through the website, even if provided free of charge. DESMEX DE MEXICO S.A. DE C.V. retains all necessary rights related to such software.

Users are not granted ownership or licensing rights beyond what is strictly necessary to use the services. Any unauthorized access, modification, or interference with systems or servers may result in civil or criminal liability.

Acceptable Use
Users agree not to:

Violate intellectual property rights

  • Use unauthorized software, serial keys, or pirated content
  • Collect or use personal data of other users without consent
  • Send unsolicited bulk or spam emails
    Engage in activities that violate applicable laws or disrupt services

Users are fully responsible for the content they publish, store, or transmit through the website.

Data Protection and Backups

DESMEX DE MEXICO S.A. DE C.V. performs regular backups of hosted data; however, we are not responsible for data loss caused by users. Restoration of deleted data is not guaranteed unless explicitly included as part of a contracted backup service.

Marketing Communications
DESMEX DE MEXICO S.A. DE C.V. will not send unsolicited marketing emails without prior consent, except in cases where a prior business relationship exists. In such cases, we may send information about similar products or services.
Users may opt out of receiving marketing communications at any time by contacting our customer service channels.